{"product_id":"business-communications","title":"BUSINESS COMMUNICATIONS","description":"\u003cp\u003eGood communication skills are essential for companies in terms of marketing their services to the public, and for co-workers interacting with each other. BarCharts' new 3-panel guide addresses this important area of business, using a format that breaks down each element into sections featuring comprehensive lists of key definitions, tips and suggestions. It's a must-have for any businessperson's bookshelf.        Subjects covered include:         . General Principles          . The Writing Process - How to Stay Out of Trouble       . Email Communication            . Telephone Communication           . Voicemail       . Text Message Etiquette     . Instant Messaging Etiquette    . Presentations   .  . . . and more!\u003c\/p\u003e","brand":"BARCHARTS","offers":[{"title":"Book \/ Standard","offer_id":57476911562912,"sku":"013226217","price":6.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1036\/7749\/3408\/files\/9781423216353_01.png?v=1780134409","url":"https:\/\/collofthedesert.bkstr.com\/products\/business-communications","provider":"College of the Desert Bookstore","version":"1.0","type":"link"}